Is there a Trial available?
You can cancel you subscription at any time within the first 30 days for a full refund. Please see the Terms and Conditions for more info on this.
Can I Cancel at any time?
You can cancel any time in the first 30 days. After that, for monthly subscribers, you can cancel at any time and your subscription will cease on what would have been your next renewal date. For annual subscribers after the initial 30 days you can cancel at any time and we will prorate the remaining subscription to calculate the refund. Please see the T&C's for more information.
Is there an Annual Subscription?
Yes! You can subscribe for a whole year in advance. This works out significantly cheaper than monthly subscription. Please see the Monthly/Yearly switch on the subscription page.
Can I Upgrade my subscription?
Of course! Go to the Change Subscription page and select the level you want. Then we will prorate the remaining old subscription into the new subscription.
How often do you Add New Content?
We are adding new content all the time. For example, even month we are presenting at least one Webinar and one Office Hour call, plus adding new lessons and workshops.
Who do I Contact for more information?
Please get in touch with John Vaughan via [email protected] with any questions you might have about TM1 Explorers.
Do you have Corporate Accounts
Yes! Please contact us at [email protected] for more information about out corporate packages. We will then design a customised package for your company.
What's the Basic Membership level?
The Basic membership is designed so you can get a feel for TM1 Explorers. It includes some lessons, attendance at the live Webinars, access to the Forums, the Job Board and all the locked content on ExploringTM1.com.
What does Pro Membership cover?
Our entry level paid subscription is designed for people who want to get the most out of TM1 as possible. With it they can access Lessons and build real world models with our Workshops, they can attend both live Webinars and Office Hour technical calls, they have access to prior recordings of Office Hours and Webinars and obviously access to the blog, forums and the job board.
What is included with the Elite Plan?
The Elite plan then builds on the Pro package with direct access to our experts every month. With this you have a combination of prioritised email support and one-on-one booked time with us where you can pick our brains on a technical problem, design a new part of your TM1 models, investigate a problem, design a training course for your members.