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  • Planning Analytics Administration Agent Error

    Posted by John on 4-Feb-21 at 8:40 am

    I just got this error when I went to edit a Turbo Integrator process in PAW. It said “The following administration agent error occurred – org.apache.http.conn.ConnectTimeoutException” and I was unable to edit the process.

    However, I was able to edit a process from a sample model – 24Retail, that is located still in the samples folder in the TM1 install directory.

    The fix was that I needed to tell the Planning Analytics Administration Agent where the non-sample TM1 models are located on my server. To do this I:

    • Stopped the PA Admin Agent service.
    • Found the relevant properties file at C:\Program Files\ibm\cognos\tm1_64\paa_agent\wlp\usr\servers\kate-agent.
    • Edited the bootstrap.properties file so I now included the path to my TM1 models after the existing entry for SERVERS_DIR, so now this entry looks like this:
    • SERVERS_DIR=../../../../../samples/tm1/;E:/TM1 Models/
    • You can see that I added a semi-colon (a “;”) after the samples folder and then pasted in the path for the rest of the TM1 models on the server.
    • Navigate to C:\Program Files\ibm\cognos\tm1_64\paa_agent\bin.
    • Run PAAAgentSetJavaHome.bat
    • Restart the PA Admin service.
    • Note that if you don’t stop the PA Admin Agent service initially, then you will need to run the PAAAgentStart.bat script, located also at C:\Program Files\ibm\cognos\tm1_64\paa_agent\bin.

    John replied 3 years ago 1 Member · 0 Replies
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